Privacy Policy
This privacy policy (“Privacy Policy”) describes the policies and practices of PRESTIGE INTERNATIONAL USA INC. and our Parents company (“we”, “us” or “our”) relating to the information we collect when you use any of our services (collectively, “Services”). The creation of this Privacy Policy grows from our fundamental respect for your right to privacy and will serve to guide our relationship with you. We value the privacy and security of your “personal information,” which as used herein means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. As such, we take complying with data privacy and security laws seriously.
The purpose of this Privacy Policy is to provide you with a description of our personal information collection, use, and disclosure practices. If you provided us with your personal information, or we obtain personal information about you from other sources, we treat your personal information according to this Privacy Policy.
Modification of this Policy:
You consent to and agree to be bound by this Privacy Policy by expressly accepting the terms of the Privacy Policy or by using our Services. We may make changes to this Policy from time to time with or without notice, at our discretion, including in response to changing legal or operational requirements. We will notify you of any such changes in accordance with the applicable law.
What information we collect:
We collect the following personal information from you when you engage our Services, and describe below the reasons why we collect the personal information.
Information you give us:
We receive and store any information you enter on our website or give us in any other way, including your name, date of birth, gender, address, e-mail address, and phone number. We will store the initial date of registration and the payment method including credit card information. We collect this information to enter into agreements with you and other involved parties, to facilitate communications, to provide our Services, for marketing and sales, and for other business purposes.
Automatic Information:
When you visit our website, we automatically collect the date and time of your visit, your Internet Protocol (“IP”) address, your computer browser information, the Internet address that you visited prior to and after reaching this website, the name of the domain and host you used to access the Internet, and the features of our website that you accessed. We collect this information to communicate the content on our website to you, to recognize you, to learn more about the users of our website and their preferences, to customize and improve your experience on our website, and for business and marketing purposes. On our website, you may also voluntarily provide us your personal information through the “Contact Us” link, such as your name, email address, location and phone number. We also collect other information, such as your company name, the service you are requesting, how you heard about our Services and any other information you provide. We collect this information so that we can contact you, provide our Services, and learn more about our users.
Discloser of personal information:
We may share your personal information with services providers and family companies who assist us with our business functions. In addition, we may share your personal information if necessary to: (1) comply with federal, state, or local laws; (2) comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; (3) cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local laws; or (4) exercise or defend legal claims. Further, we may share non-personal information with other parties who provide and perform services on our behalf.
Protect your personal information
We endeavor to implement and maintain reasonable and security procedures and practices appropriate to the nature of your Personal Information in order to protect your Personal information in the form of physical, computer and administrative safeguards to prevent your information from being subject to unauthorized access, exfiltration, theft, or disclosure.
Retention of personal information
We may retain information as permitted by applicable law and regulations, including to honor your choices for our billing records purposes and to fulfill the purposes describing in the Privacy Policy.
Children privacy policy
This website is not intended to be used by children under the age of 13, and we do not knowingly collect personal data from children under the age of 13. If a parent or guardian wishes to contact us or provide information regarding their child who is under the age of 13, they should contact us directly. We do not sell Personal Information collected from children under the age of 16. When we collect your Personal Information, we ask you whether you are 16 years old or older. If we have actual knowledge that we (1) have collected Personal Information of a person under the age of 16 or a person under the age of 13 without the consent of his or her parent or guardian or (2) such person has otherwise provided us with his or her Personal Information
Cookies
Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization. We use cookies and to make it easy to access our services by remembering you when you return, to provide and analyze services, to learn more about our users and their likely interests, and to deliver and tailor marketing or advertising.
Do not track notice
Our website currently does not support or respond to Do Not Track requests. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track through your web browser.
Privacy Policy Notice for California residents
Privacy Policy Notice for California Residents Effective Date: January 1, 2024. We adopt this Privacy Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws, as amended from time to time (including the California Privacy Rights Act of 2020 (“CPRA”). Any terms defined in the CCPA have the same meaning when used in this Privacy Notice. California Residents for the purpose of this Privacy Notice, “California Resident” means any person who: (1) resides in California for other than a temporary or transitory purpose; or (2) is domiciled in California but is currently outside California for a temporary or transitory purpose. California Resident may be referred as “California Resident” or “you”.
Update/Modification of this Privacy Notice
We may make changes to this Privacy Notice at our discretion and at any time. Such changes will be in compliance with the CCPA and other California privacy laws. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s Effective Date and Last Reviewed Date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
What Information We Collect
We collect personally identifiable information, namely information identifying, relating to, describing, referring, being capable of being associated with, or that could reasonably be linked, directly or indirectly, with you or your device. (“Personal Information”). In particular, we may collect the following categories of Personal Information within the past 12 months.
Category A. Identifiers;
We May Collect [YES]. A real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
Category B.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e));
We May Collect [YES]. A name, physical characteristics or description, address, telephone number, insurance policy number, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Category C. Protected classification characteristics under California or federal law;
We May Collect [YES]. Age, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions).
Category D. Commercial information;
We May Collect [YES]. Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Category F. Internet or other similar network activity
We May Collect [YES]. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
Category H. Sensory data.
We May Collect [YES]. Audio
Sources of personal information
We have collected your personal information listed above from the following categories of sources.
- Directly from you. For example, we collect your personal information when you register for our services or when you make an inquiry to us by email, telephone, or internet.
- Automatically from your devices when you visit our websites.
- From third-party business partners, including car-life support service vendor who cooperated with us, and payment service providers who help us process your payments such as credit agencies.
Business purposes for your Personal Information
We may use the Personal Information we collect for one or more of the following business purposes:
- process and fulfill orders and keep you informed about the status of your or your company’s order;
- provide and administer our products and services;
- provide customer support, process, evaluate and respond to requests/inquiries;
- conduct and facilitate customer satisfaction surveys;
- conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
- send you marketing communications (alerts, promotional materials, newsletters, etc.);
- perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation).
- To improve our website and present its contents to you.
Discloser of personal information
We may disclose your Personal Information to a third parties for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for a business purpose:
- Category A: Identifiers.
- Category B: Personal information categories listed in the California Customer Records statute.
We disclose your personal information for a business purpose to the following categories of third parties:
- Family of companies: We may share your information among the our family of companies as needed for: data processing and storage; providing you with access to the Services; providing customer support.
- Service providers: We use other companies, agents to dispatch the roadside assistance providers, to process credit card transactions or other payment methods, to provide customer service, to assist us with the provision of services to you.
We have not sold, shared your Personal Information with third parties for any third parties’ direct marketing or advertising purposes in the past 12 months.
How long we keep your personal information
We keep your Personal Information if we need it to perform the business purposes identified above. We decide how long we need your Personal Information on a case-by-case basis in accordance with the following criteria: (a) if we need it to operate or perform one of our Services; and (b) we need to retain it to comply with legal requirements or obligations (e.g. a legal request to comply with applicable law, a governmental investigation, a legal claim) or safety, integrity and security purposes, including the protection of the interests of our users, investigation of violation of our terms or policies, or the protection of our rights, property or services; in some cases, we may preserve your Personal Information based on the foregoing reasons even after you exercise a request for deletion as described below. When we retain your Personal Information, we do so in accordance with our retention policies and procedures.
Your Rights
The CCPA provides California Residents with specific rights regarding their Personal Information (“CCPA Rights”). This section describes CCPA Rights and explains how to exercise those rights in connection with your Personal Information.
(1) Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information. Once we receive and confirm your verifiable consumer request (as defined below), we will disclose to you: (1) the categories of Personal Information we collected about you; (2) the categories of sources for the Personal Information we collected about you; (3) our purpose for collecting or using that Personal Information; (4) the categories of third parties with whom we share that Personal Information; (5) the specific pieces of Personal information we collected about you.
(2) Deletion Request Rights
You have the right to request that we delete the personal information we collected or maintained about you. Once we receive your request, we will let you know what, if any, personal information we can delete from our records, and we will direct any service providers with whom we shared your personal information to also delete your personal information from their records.
There may be circumstances where we cannot delete your personal information or direct service providers to delete your personal information from their records. Some of these instances include, but are not limited to, if we need to: (1) retain your personal information to complete a transaction, provide a good or service, fulfill the terms of a written warranty or product recall, or to perform under a contract between us; (2) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; (3) debug to identify and repair errors that impair existing intended functionality; (4) exercise free speech or ensure the right of another consumer to exercise his or her right to free speech; (5) comply with the law; and (6) use your personal information for internal and lawful purposes.
(3) Collection Rights
You have the right to request that we use commercially reasonable efforts to correct any of your Personal Information that we collected to the extent any of such Personal Information is inaccurate.
(4) The rights to opt-out of the sale or personal information
We do not and will not sell your personal information to third parties. As such, there is no need to submit a request for us to not sell your personal information. If you have any questions, feel free to contact us at complianceusa@prestigein.com
(5) Right to Limit the Use of Sensitive Personal Information
We limit our use of Sensitive Personal Information to only the purposes necessary to perform covered services, and for certain business purposes described above.
(6) The right to non-discrimination for the exercise of your rights
Unless permitted by CCPA, we will not discriminate against you because you exercise or intend to exercise any of your CCPA rights described above, including without limitation to: (1) denying goods or services to you; (2) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (3) providing a different level or quality of goods or services; or (4) suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Procedures for request to exercise your rights:
To exercise one of the CCPA Rights described above, please submit a verifiable consumer request (“VCR”) to us by calling us by contacting 866-381-3216. A VCR shall comply with the following conditions: Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a VCR related to your Personal Information. You may also make a VCR on behalf of your minor child. You may only make a VCR for access or data portability twice within a 12-month period. A VCR must: Provide sufficient information that allows us to verify the applicant is currently residing in California and the person about whom we collected Personal Information or an authorized representative. We cannot respond to your request or provide you with Personal Information if we cannot verify your residence, identity, or authority to make the request and confirm the Personal Information relates to you. We will only use Personal Information provided in a VCR to verify the requestor’s identity or authority to make the request.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. Please note that we may not accept a VCR that is not sent in accordance to the methods identified above and in compliance with the above described conditions.
Procedures for request to exercise your rights:
We do not sell Personal Information collected from children under the age of 16. When we collect your Personal Information, we ask you whether you are 16 years old or older. If we have actual knowledge that we (1) have collected Personal Information of a person under the age of 16 or a person under the age of 13 without the consent of his or her parent or guardian or (2) such person has otherwise provided us with his or her Personal Information, we provide notice to him or her and his or her parent or guardian if he or she is under 13 years old of such collection or provision of Personal Information as well all clear instructions on how request and obtain the deletion or removal of such Personal Information by contacting at complianceusa@prestigein.com.
Children’s Privacy
We do not sell Personal Information collected from children under the age of 16. When we collect your Personal Information, we ask you whether you are 16 years old or older. If we have actual knowledge that we (1) have collected Personal Information of a person under the age of 16 or a person under the age of 13 without the consent of his or her parent or guardian or (2) such person has otherwise provided us with his or her Personal Information, we provide notice to him or her and his or her parent or guardian if he or she is under 13 years old of such collection or provision of Personal Information as well all clear instructions on how request and obtain the deletion or removal of such Personal Information by contacting at complianceusa@prestigein.com.
